Frequently asked questions

What devices do you repair?

I repair all major phones, tablets, and PCs, including iPhone, Samsung, Google Pixel, Oppo, iPads, Android tablets, desktops, and more.

How long do repairs take?

Most common repairs — such as phone screen replacements, batteries, and charging ports are completed same day.

Do you offer warranty on repairs?

Yes. All repairs come with warranty on workmanship and quality parts. Warranty length varies depending on the part used.

Do I need to book an appointment?

Yes, please message or call ahead to organise a repair. As a home-based service, I work by appointment to ensure fast turnaround.

What areas do you service?

I service Pakenham and all surrounding suburbs, including:
Officer, Officer South, Beaconsfield, Berwick, Clyde, Clyde North, Cardinia, Nar Nar Goon, Koo Wee Rup, Upper Beaconsfield, Tynong, and nearby areas.

Do you offer pickup/drop-off services?

Yes — in many nearby suburbs, I can offer pickup and drop-off depending on availability. Ask when booking.

Is data safe during repairs?

Yes. I do not access personal data unless required for diagnostics. For hardware repairs such as screen/battery replacements, your data remains untouched.

Do you use genuine parts?

I use high-quality parts that offer the best balance between durability and affordability. Genuine parts are available for certain models upon request.